Technical Support for Security Installers

Expert Help from Rabsec – Remote Support & Pre-Configured Systems

At Rabsec, we go beyond supplying quality security products – we provide the technical backup you need to get the job done right. Whether you’re an experienced installer or just starting out, our dedicated technical support team is here to assist you every step of the way.

From live remote support to pre-programmed systems delivered ready-to-install, Rabsec gives you the confidence and tools to complete installations efficiently and professionally.

What We Offer

🔧 Remote Technical Support
Stuck on-site or need help fast? Our experienced team can remotely log into your system to guide you through setup, programming, fault-finding, or system configuration – saving you time and keeping your projects on track.

🖥️ Pre-Programmed Systems
We can pre-configure your CCTV, alarm, or access control systems before delivery – including IP addressing, naming conventions, remote access, and app setup – so you can simply install and power up.

📱 WhatsApp & Phone Support
Need quick answers on-site? Contact our tech team via WhatsApp or phone for live installer support.

📚 System Documentation & Guides
We provide easy-to-follow guides and cheat sheets with your orders to help you install with speed and precision.

Supported Systems

We provide support across a wide range of leading brands and technologies, including:

• Hikvision – IP & Turbo CCTV, AX PRO, intercoms

• UNV – IP & Analog CCTV
• RUIJIE – Network

• Ajax – Wireless intruder alarms

• Texecom – Premier Elite & SmartCom

• Dahua, Ubiquiti, and more

Whether it’s remote access setup, app pairing, or firmware issues – we’ve got the expertise.

Why Installers Choose Rabsec

• ✅ Real technical experience – not just scripted replies

• ✅ Installer-focused service

• ✅ Fast response times

• ✅ Support available before, during, and after installation

• ✅ UK-based team with hands-on product knowledge

How It Works

1. Place your order – Let us know if you want your system pre-programmed

2. Receive your kit – Delivered ready to go, fully configured

3. Need help on-site? – Call or message our tech support team

4. We log in remotely (with permission) and walk you through the solution

What Our Clients Say

“The remote support from Rabsec saved me hours on-site. The system was set up and ready to go before I even arrived at the job. I can’t recommend them enough.”
– Lee M., Alarm Installer

Book Support or Request Pre-Programming

📞 Call us on [Insert Phone Number]
📧 Email: [Insert Email Address]
📝 Or fill in the support request form below