ACCESSIBILITY STATEMENT
Last updated: 6 October 2026
Our Commitment to Accessibility
Rabsec is committed to making our website and online services accessible and easy to use for as many people as possible.
We want customers, installers and other visitors to be able to access information about our products and services, manage their trade accounts and contact Rabsec regardless of ability, technology or method of accessing our website.
We aim to continually improve the accessibility and usability of our website as it develops.
Using the Rabsec Website
We aim to make the Rabsec website clear, consistent and straightforward to navigate.
Where reasonably possible, we aim to:
- use clear and understandable language;
- provide a logical structure and navigation;
- use headings to organise content;
- maintain appropriate colour contrast;
- make links and buttons clear and identifiable;
- provide alternative text for meaningful images where appropriate;
- support keyboard navigation where possible;
- allow users to zoom or enlarge website content using their browser;
- design pages so that they work across different screen sizes and devices; and
- avoid unnecessary barriers when accessing important information or services.
Our Online Store and Trade Portal
The Rabsec website includes ecommerce and trade-account functionality provided using third-party technology, including Zoho Commerce.
Some elements of the website, customer account area, checkout process or other integrated services may therefore depend partly on the accessibility of third-party platforms and components.
Where we identify an accessibility issue within an area that we can control, we will aim to investigate and improve it where reasonably practicable.
Where an issue relates to a third-party platform or service, we may need to work with the relevant provider or find an alternative way to assist you.
Product Information and Documents
Our website may contain product photographs, technical specifications, manuals, datasheets, brochures or other documents supplied by manufacturers or third parties.
The accessibility of these materials may vary, particularly where a document has been produced by another organisation.
If you cannot access product information or a document you need, please contact us. Where reasonably possible, we will try to provide the information in another suitable format or assist you directly.
Images
We aim to provide appropriate alternative text for meaningful website images where reasonably possible.
Some images are decorative and may not require a text alternative.
Product images are used extensively throughout the Rabsec website. Where an image is primarily intended to show the appearance of a product, the accompanying product name, description and specifications should provide the main product information.
Video and Other Media
If we add video, audio, training material or other multimedia content to the Rabsec website, we will consider accessibility when publishing that content and will aim to provide suitable alternatives where reasonably practicable.
Third-Party Websites and Services
The Rabsec website may contain links to, or integrate with, services operated by third parties.
These may include manufacturers, payment providers, finance providers, delivery services and other business platforms.
Rabsec does not control the accessibility of third-party websites or services.
If you experience difficulty accessing a third-party service through the Rabsec website, please contact us and we will try to help where reasonably possible.
Need Help Using Our Website?
If you have difficulty accessing any part of the Rabsec website, online store or trade portal, please contact us.
We can try to assist you directly or, where reasonably possible, provide the information you need in another way.
For example, if you cannot access information about a product, quotation, order or service through the website, please contact our team by telephone or email.
Reporting an Accessibility Problem
We welcome feedback about the accessibility of the Rabsec website.
If you find an accessibility problem, encounter content that is difficult to use or believe there is something we could improve, please let us know.
When contacting us, it is helpful if you can tell us:
- which page or part of the website you were using;
- what problem you experienced;
- what device or browser you were using, where relevant; and
- what we could do to help you access the information or service.
We will review accessibility issues brought to our attention and, where reasonably practicable, work to resolve them.
Continuous Improvement
The Rabsec website is continually being developed.
As we add new products, services, integrations and website functionality, we will continue to consider accessibility as part of that development.
We may update this Accessibility Statement as the website develops or when our approach to accessibility changes.
Contact Rabsec
If you need assistance accessing our website or would like to report an accessibility issue, please contact:
Meine Investments Limited trading as Rabsec
Company Number: 13125623
VAT Registration Number: GB440377505
Registered Office & Trading Address:
2 St Edwin Reach
Doncaster
DN7 4FD
United Kingdom
Email:hello@rabsec.co.uk
Telephone: 01302 358179
Rabsec — More than distribution. Real support, from people who know security.
I would use /accessibility as the page URL and put Accessibility alongside Terms & Conditions, Privacy
